Information reduces Uncertainty
Last month I talked about teams and feedback. The last two weeks I have been working in south-east Africa teaching and training petroleum people how to build a safety culture. Much has been written on HSE but, as far as I am aware, cybernetics has not yet been applied as a useful tool for governance. Risk prevention and risk management are methods to control risks, but often do not consider the cybernetical law of requisite variety or philosophical solutions such as a science of ethics. To prevent and control HSE risks, we have to first know ourselves. Who am I? How do I react? How do I communicate? These so-called ‘Human Factors’ are, in my opinion, insufficiently explored and understood. In Africa we spoke about narcissism, arrogance, recklessness and other human character traits and concluded that they are always dependent on the interaction with others. On an island alone, people would not have much use for such traits. Let me first explain the Law of Requisite Variety, which ...